Cancellation Policy
At Clothingclub, operated by Miravon Ecom Private Limited, our objective is to ensure a smooth and convenient shopping experience for all customers.
For the purpose of this policy:
- “We,” “our,” and “us” refer to Miravon Ecom Private Limited
- “You,” “your,” and “user” refer to customers who place orders on our platform
This policy outlines the terms and process governing order cancellations.
Cancellation Prior to Dispatch
Orders may be canceled under the following conditions:
- Cancellation requests must be made within 24 hours of purchase or before the order is shipped, whichever occurs first
- To initiate a cancellation, customers must contact our support team via email
- Once the cancellation request is approved, a full refund will be processed to the original payment method within 5–7 business days
Orders That Have Been Shipped
- Cancellation requests cannot be accepted once an order has been dispatched
- After successful delivery, products may be returned in accordance with our Return & Refund Policy
Order Changes & Modifications
- Requests to modify products or delivery addresses are not permitted after an order is placed
If changes are required:
- Cancel the existing order, provided it meets cancellation eligibility
- Place a new order with the correct or updated information
Cancellation Assistance
For any questions or support related to order cancellations, please contact our customer support team at: miravonecomprivatelimited@gmail.com.
We remain committed to keeping the cancellation process clear, efficient, and hassle-free for our customers.
